White Label Card: advantages and challenges for fintechs and marketplaces

White Label Card: advantages and challenges for fintechs and marketplaces

January 5, 2026

White Label Card

Offering a branded card is no longer an exclusive privilege of large financial institutions. Today, fintechs, marketplaces, retailers, and digital companies adopt the white label card as part of their strategy to strengthen customer relationships, expand services, and explore new revenue sources. 

With the support of Banking as a Service (BaaS) platforms, this model has become accessible, scalable, and technically more secure, provided that it is developed within regulatory requirements.

In this article, you will understand what a white label card is, how its issuance works through BaaS, its advantages, challenges, and expanding sectors. Happy reading!

What is a white label card?

The white label card is a payment method issued with the brand, visual identity, and experience defined by the contracting company, but operated by specialized providers in financial infrastructure.

This allows organizations from various segments to launch their own cards without becoming financial institutions. While the end customer uses the card normally, all technical and regulatory operations are executed by authorized partners.

In practice, the model combines:

  • complete customization (visual, benefits, journey in the app);

  • issuance and processing infrastructure;

  • risk management and compliance;

  • operations and backoffice already structured.

The name "white label" refers precisely to the possibility of adapting every detail of the experience to the brand's positioning, keeping the focus on the customer while the provider manages the complexity of the financial ecosystem.

How does the partnership model with BaaS providers work?

The issuance of a white label card depends on elements such as licensing, integration with card schemes, fraud prevention processes, KYC (Know Your Customer), and processing infrastructure. Platforms of Banking as a Service bring together these components and make them available in a pluggable manner.

The typical flow follows four steps. Learn all about them below!

API Integration

The company connects its system to the provider's infrastructure, accessing modules such as issuance, management, reporting, and compliance.

Customization

The card receives visual identity, trade name, usage rules, and communications aligned with the contracting brand.

Operation and Compliance

The partner handles KYC, data validation, risk analysis, fraud prevention, and continuous transaction monitoring.

Logistics and Support

Production, sending the physical card (when applicable), support, and management of requests follow sector standards, with the contracting brand prominently featured in the final experience.

This model allows companies of different sizes to launch financial products without needing to internally structure the entire operational cycle.

What are the main advantages of a white label card?

In general, companies that adopt customized cards tend to observe various benefits. Continue to learn about the main ones!

Brand Strengthening

The card becomes a daily touchpoint between the company and the customer, reinforcing identity and creating recurrence in communication.

Greater Engagement

Benefit programs, integrated offers, and exclusive functionalities can stimulate recurrence and retention, depending on the profile of the base.

Potential for New Revenue

The operation can generate gains through commissions, fees, or compensation allowed in the model, according to agreements with authorized partners.

Creation Flexibility

It is possible to adapt the card's characteristics, such as color, functionalities, limits, and benefits, to the target audience, without depending on fixed models of the traditional system.

Scalability

Plugable solutions allow for addressing both initial operations and projects that grow rapidly, as long as they are aligned with the technical and regulatory scope.

What are the challenges and risks of the operation?

Despite all the associated advantages, the white label card requires important care. It's time to know the main points!

Regulatory Compliance

The operation depends on rules from the Central Bank, anti-money laundering policies, and fraud monitoring. Adhering to the standards is a continuous process.

Risk Management

Authentication mechanisms, credit analysis (when applicable), and fraud prevention need to keep up with the behavior evolution of the user base.

Technological Quality

API stability, technical support, and infrastructure resilience directly impact the end user's experience.

Operational Costs

Issuance, logistics, support, and integrations influence the budget and should be considered in the feasibility analysis.

Partners that work with compliance by design tend to facilitate this process, reducing risks and increasing operational predictability.

Use cases and expanding sectors

The issuance of personalized cards has rapidly expanded to various branches of the digital economy. Some successful examples can be seen below. Check it out!

Marketplaces

Sales platforms can offer cards as a payment method for sellers, advance receivables, cashback on purchases, and access to exclusive benefits.

Fintechs and digital banks

Fintechs use the card to build loyalty, provide differentiated credit limits, and integrate the product into the digital wallet and other financial services.

Retailers and subscription clubs

Large chains or exclusive clubs launch identification cards for their members, offer discounts, points programs, and special conditions for purchases at partner stores.

Benefits companies

Products such as meal cards, fleet cards, or even flexible benefits solutions gain agility and control when entering this complete digital universe.

International sectors and cryptocurrencies

Companies operating with global transactions or digital currencies bring customized cards to facilitate the entry and exit of resources, exchange, and give more autonomy to the customer in a regulated environment.

How does Azify support companies in issuing cards?

Azify provides technological and operational infrastructure for companies to launch their own cards securely, flexibly, and in compliance. This includes:

  • Plug-and-play APIs for issuance and management;

  • Complete back-office;

  • Embedded compliance;

  • Integration with licensed partners;

  • Operational support and continuous monitoring.

The offering is designed for brands to focus on the customer experience while Azify and its authorized partners take care of the critical layers of the operation.

Informational content. It does not constitute an offer of securities, foreign exchange services, or payment. Past performance does not guarantee future results. Azify operates directly or through authorized partners, as per the scope.

Frequently asked questions about white label cards

What is a white label card?

A white label card is a payment solution issued with the brand and visual identity of the contracting company, but operated by a partner specialized in financial infrastructure. It allows the organization to have its own card, whether physical or digital, without needing to be a financial institution.

How does a white label card work?

In this model, the company customizes the card (visual, benefits, and communication), while all regulatory, technological, and operational aspects are guaranteed by the issuing partner. The customer normally uses the card, and the management of processes such as KYC, fraud prevention, and transactions follows industry standards, ready to scale. APIs and integrations facilitate the offer, as shown by Azify in its solutions.

What are the advantages for fintechs?

Among the main benefits are: strengthening the brand, adopting the card as a relationship channel, increasing customer loyalty, new revenue streams, and agility in launching proprietary financial products. The white label card enables innovation without the high costs and complexity of creating a banking structure from scratch.

What are the challenges of adopting a white label card?

The main challenges involve ensuring compliance with Central Bank regulations, structuring anti-fraud processes, effectively managing operational costs, and choosing solid and trustworthy partners. It is essential to work with providers who prioritize compliance, technological stability, and agile service at all stages, as Azify does in its ecosystem.

Is it worth offering a white label card?

For many businesses, the personalized card represents an opportunity to innovate, create differentiation, and increase customer engagement. If the project is well-planned, with attention to the audience and the infrastructure partner, the offer of a white label card can transform the client's relationship with the brand and drive the company's growth. Small, medium, and large organizations have already proven the results of this model in today's market.

The white label card has established itself as a strategic alternative for companies looking to strengthen their brand, create differentiation, and expand financial services. With reliable infrastructure, clear documentation, and attention to regulatory requirements, the model can unlock new opportunities for relationships and growth.

If your company is considering a proprietary card project, the time is now! Schedule a technical conversation to understand the scope applicable to your card project and assess the available integrations.



Ready to get started?

Anticipate the market, lead the movement. Start today.

Discover how to transform your operation into a complete financial platform — with proprietary technology, digital assets, and integrated compliance.

Ready to get started?

Anticipate the market, lead the movement. Start today.

Discover how to transform your operation into a complete financial platform — with proprietary technology, digital assets, and integrated compliance.

Ready to get started?

Anticipate the market, lead the movement. Start today.

Discover how to transform your operation into a complete financial platform — with proprietary technology, digital assets, and integrated compliance.